Privacy Policy | Vinh Web

Welcome to VinhWeb (vinhweb.com). We understand that privacy and the security of personal information are extremely important to our clients. This Privacy Policy describes how we collect, use, and protect your data when you visit, create an account, and engage our custom website development services.

1. Purpose of Information Collection

VinhWeb only collects the most essential information to serve the following purposes:

Order & Service Processing: Sending project confirmation details, payment receipts, and project-related communications directly to your email.
Technical Support: Verifying client identity so that the VinhWeb team can provide dedicated support during the website development, installation, and handover process.
Service Updates: Sending notifications regarding service progress, technical upgrades, or new features relevant to your project.
Service Improvement: Analyzing user experience on our website to optimize the interface and deliver higher-quality service solutions.

2. Scope of Information Collection

When you create an account or request a custom development service at VinhWeb, we may collect the following information:

Basic Personal Information: Full name, Email address, and Phone number.
Service Details: Project requirements, service history, and relevant project documentation.

(Note: VinhWeb does not directly store your credit/debit card or bank account information. All financial transactions are encrypted and processed through reputable and secure third-party payment gateways.)

3. Data Retention Period

Personal data of clients will be stored on VinhWeb's system until:

The client requests account cancellation or the deletion of personal information.
In other cases, personal information is kept strictly confidential on our servers to maintain your project records and provide ongoing support.

4. Disclosure of Information

We are committed to never selling, trading, or sharing your personal information with any third party for commercial purposes. Your information is only accessible by:

VinhWeb Administration: To process service requests and provide technical support.
Service Partners: Electronic payment gateways or automated email services (only accessing necessary information to complete transactions or send project updates).
Legal Authorities: In cases where requested by competent state agencies in accordance with the law.

5. Data Security Commitment

VinhWeb applies advanced technical and cybersecurity measures to protect your information. The vinhweb.com website is encrypted with an SSL (Secure Sockets Layer) certificate, ensuring that all data transmitted between your browser and our server is absolutely secure, preventing any risk of data leakage or theft.

6. Client Rights Regarding Personal Information

Your account and personal information belong to you. You have the full right to:

Log in to your account on VinhWeb to independently check, update, or edit your personal information (Email, Password).
Request that we completely delete your account and personal data from our system by sending a support email.

7. Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us directly via:

Website: vinhweb.com
Representative: Nguyen Tuan Vinh
Hotline/Zalo/WhatsApp: +84.979.788.685
Email: support@vinhweb.com